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Geoenabling the Modern Water Utility: Integrating ESRI and SAP in the cloud

Loudoun Water provides drinking water and wastewater services to over 80,000 households in Loudoun County, USA. Loudoun County is a rapidly growing jurisdiction located in the northern tip of the Commonwealth of Virginia approximately 25 miles northwest of Washington, D.C. Loudoun County contains 517 square miles, making it one of the largest counties in the region. The County is expected to continue to have one of the highest population and employment growth rates in the entire Washington region over the next 20 years.

In order to successfully service such a growing county, Loudoun Water maintains over 1,483 miles of water distribution pipelines, over 1,234 miles of wastewater collection system pipelines, and a growing reclaimed non-potable water system. The primary source of water is the Potomac River and Goose Creek which is treated in the Trap Rock Water Treatment Facility.

Business Problem

The company depends on Esri ArcGIS as the mission-critical system driving the creation and

driving core business processes. The above paradigm has led to the replication of dimensions of master and transactional data such as attributes, characteristics, geometry, models, vendors, quantities, and inspection records replicated in both the GIS and SAP systems. This was affecting operational performance and workforce management.


Loudoun Water turned to Spatialitics (a

CyberTech company) to provide a cloud-based geo-enabled solution that provides intuitive, easy-to-use geospatial tools. The solution bridged SAP and Esri ArcGIS, serving as a real-time integration mechanism facilitating real-time synchronization of information between these two mission-critical systems. It integrated and improved the consistency of the data assets between these systems of records and delivered the benefits of digitalized business processes both on and off the field.

To know more, download the Case Study by ESRI here.



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